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Terms & Conditions
Refund Policy:
Deposits are nonrefundable.
Shipping:
Shipment will go out from receipt of payment (from fund verification for personal checks or credit card processing).
Time Frame In Shipping Products
- US Domestic Standard Shipments
Please allow 2 to 3 weeks from receipt of payment (from fund verification for personal checks or credit card processing) for your order to be shipped.
- US Domestic Overnight Shipments
Shipment will go out from receipt of payment (from fund verification for personal checks or credit card processing). Upon request, we will email you the UPS, USPS or FedEx tracking number when your piece has been shipped.
Customer Service:
- Call us at (202)210-1957
- Email us directly by clicking here
- Sent Mail to:
OnCue Photography, Video & Sound
1337 Barnaby Terrace SE
Washington, DC 20032
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